Susan Hendrickson (left) with Award Selection Committee Chair Stacey Krim (right) The 2013 Martha Ransley Service Award winner is Susan Hendrickson. Below is an adaption of the remarks of Selection Committee Chair Stacey Krim in making the announcement recently: Susan has been a library employee for 16 years, and has been described as “the face” of Jackson Library for a variety of library patrons the rest of the staff rarely sees. She has greatly improved the efficiency of the interlibrary loan operation and has enhanced the reputation of the University Libraries and UNCG in doing so. This reputation for excellence extends not only throughout the state and the region; it extends both nationally and internationally as well. Susan has recently embraced the challenge of additional public service work, adapting well to the demands of new technology and bringing a cheerful spirit to the new duties and public interaction. She interacts with other Library ...
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