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Zaruba Wins Staff Service Award

Cindy Zaruba (on left in photo with award creator Martha Ransley) has won the Staff Service Award at the University Libraries for 2011. Cindy was extolled by her colleagues as a truly gifted problem solver--efficient, hardworking, and productive. She is known for solving workflow problems with an eye on how a patron would approach searching and how decisions will influence the work flow between departments.

Within the Cataloging Department, Cindy leads by example, calling little attention to her accomplishments. She often volunteers for anything that needs doing, tackling complex projects with skill, diligence, and cheer. She is known for her balanced perspective and dry sardonic humor. Having worked in five different positions with in her nearly thirty years with the Libraries, Cindy is also respected for her wise counsel and historical memory of the library. Cindy is also a respected leader and teacher, having spent much time training student assistants, library faculty and staff, visiting librarians, and various practicum students and interns.

To quote a co-worker, “I can’t imagine successfully completing many of the projects she has participated in if it weren’t for her valuable insights and suggestions and speedy completion of tasks. Perhaps this is because she specializes in the organizing and processing of anomalies and exceptions.”

During the past year, in addition to her regular multi-format work, Cindy assumed responsibility for cataloging circulating scores and books for the Music Library and provided the foundational work and workflow model by which about 5,000 DVDs were transferred to the Jackson Library collection where they are now enjoyed by our patrons.

The University Libraries Staff Service Award was established in 1997 upon the retirement of Martha Ransley, former Head of the Circulation Department and Friends of the UNCG Libraries Board member, "to recognize and reward members of the SPA Library Staff who provide outstanding leadership and service in furthering the accomplishment of the mission of the Library to provide service to students, faculty, staff and members of the community which the University serves."