Cindy Zaruba (on left in photo with award creator Martha Ransley) has won the Staff Service Award at the University Libraries for 2011. Cindy was extolled by her colleagues as a truly gifted problem solver--efficient, hardworking, and productive. She is known for solving workflow problems with an eye on how a patron would approach searching and how decisions will influence the work flow between departments. Within the Cataloging Department, Cindy leads by example, calling little attention to her accomplishments. She often volunteers for anything that needs doing, tackling complex projects with skill, diligence, and cheer. She is known for her balanced perspective and dry sardonic humor. Having worked in five different positions with in her nearly thirty years with the Libraries, Cindy is also respected for her wise counsel and historical memory of the library. Cindy is also a respected leader and teacher, having spent much time training student assistants, library faculty and staff, ...