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All in a Day’s Work

What is a day in the University Libraries like?

Of course, there is no typical day.  Each one brings a different set of challenges and opportunities as we work to advance and support learning, research, and service, but one day recently we took a snapshot of our day, and it looked like this:
  • 7865 people entered the libraries in person;
  • 16,145 visitors  looked at a library web site page;
  • 366 mobile devices accessed our resources, more than 76% of them for the first time, and mobile use is growing;
  • 14,285 articles from NC DOCKS containing the scholarly output of UNCG and other UNC system partners were used;
  • 1085 people used one of our 221 public personal computers, laptops and IPads, and they printed 6165 pages;
  • 200 public service questions were fielded by library faculty staff (face to face, by phone and virtually over the Internet), and there were 13 more consultation sessions;  
  • Japan and the United Kingdom topped the list of countries outside the US accessing our resources online, with 92 and 53 persons, respectively, doing so;
  • as information creators, we created 834 digital files containing 15.8 gigabytes of information; 921 digital files containing 23.1 gigabytes were uploaded to Content DM, and there were 4356 page views of our digital projects files.


  1. How do we know when a "mobile device" is accessing us FOR THE FIRST TIME?

  2. We know from the logfiles.

    Each internet device has its own IP number. When they visit our site, their IP number is recorded in the logfile. If it is the first time that IP number has been recorded, then that is the first time that device has visited our site.

    The HTTP Request Header also includes info on basic machine types and that info also goes in the logfiles. It can be used to see which devices are mobile.

    So, if our logfile tells us that a device is mobile AND that it is the first visit to our site from that device's IP, then we can conclude that - a "mobile device" is accessing us FOR THE FIRST TIME


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