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Cheryl Cross Receives Martha Ransley Staff Service Award

Cheryl Cross (right, with 2011 winner Cindy Zaruba) is the winner of the 2012 Martha Ransley University Libraries Service Award. Cheryl is a Technology Support Analyst in the Libraries’ Electronic Resources and Information Technology Department. Her pleasant attitude and service-oriented approach to solving problems with computers and software, together with her knowledge of information technology, has brought her many expressions of appreciation from all over the Libraries and led to her selection for this year’s award.

In addition to all Cheryl’s official duties, she works on a number of projects promoting the Libraries’ services. Some of the projects include producing videos and podcasts, and assisting in the creation of the Computer Accessibility Map for Jackson Library. All of these projects have elicited positive feedback from the Libraries’ patrons, and several people have expressed their particular enjoyment of the “Ask Us” video to other staff. Cheryl has served on the Staff Association Committee and as Social Committee co-chair. She has also been co-chair of the Green Library Group where her accomplishments include the special initiative and work on the “Adopt a Stream” program, which strengthens the Libraries’ and the University’s reputation for sustainability.

The University Libraries Staff Service Award was established in 1997 upon the retirement of Martha Ransley, former Head of the Circulation Department, "To recognize and reward members of the SPA Library Staff who provide outstanding leadership and service in furthering the accomplishment of the mission of the Library to provide service to students, faculty, staff and members of the community which the University serves."